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For insurance brokers & brokerages

Renewal and follow-up software for insurance brokers.

Ralfi helps insurance brokers stay on top of renewals, quotes, certificates, client follow-ups, and carrier requests — so nothing slips through the cracks.

Renewals, follow-ups, quotes, certificates & carrier requests — tracked in one worklist.

The work that slips through the cracks

Brokerages don't lose clients because the cover was wrong. They lose them because a renewal got worked too late, a follow-up was forgotten, or a certificate sat in an inbox for a week. Ralfi makes sure the routine, deadline-driven work actually gets done.

  • Renewals discovered the week they expire
  • Client follow-ups that never get made
  • Certificates (COIs) chased over endless email threads
  • Quotes left hanging between request and bind
  • Carrier and underwriter requests buried in inboxes
  • A worklist that lives in someone's head
What Ralfi does

Everything brokers chase, tracked in one place

One system for insurance broker renewals, follow-ups, tasks, certificates, quotes and carrier requests — instead of six spreadsheets and a full inbox.

Renewal tracking

Ralfi watches every policy renewal date across your book and reminds you weeks ahead — so commercial and personal lines renewals get worked early, not the day they expire. Renewal management built for brokers, not a calendar you have to maintain by hand.

Client follow-ups

Every client follow-up gets a deadline and a nudge until it's done. Ralfi chases the chase for you — quotes awaiting a client decision, missing information, outstanding documents — so client follow-ups stop falling through the cracks.

Tasks & worklist

One daily worklist for the whole brokerage. Ralfi turns renewals, follow-ups and requests into a prioritized task list per account manager, with team task tracking so nothing sits unowned. Workflow automation that replaces the spreadsheet and the sticky notes.

Certificate (COI) tracking

Track every certificate of insurance from request to issue. Ralfi follows up on outstanding COI requests, flags expiring certificates, and keeps a record of what was sent to whom — certificate of insurance tracking without the email archaeology.

Quote tracking

Quotes chased from request to bind. Ralfi tracks open quote requests, follows up on proposals out with clients, and keeps your quote-to-bind workflow moving so revenue doesn't stall in someone's inbox.

Carrier & underwriter requests

Submissions, market requests and underwriter follow-ups in one place. Ralfi tracks what's out with each carrier, chases responses, and surfaces the requests waiting on you — so carrier communication never goes quiet.

How it works

From a full inbox to a clear worklist

  1. 01

    Connect your book

    Bring in your policies, renewals and clients. Ralfi maps the key dates and open items across your brokerage so it knows what needs to happen and when.

  2. 02

    Ralfi watches every deadline

    Renewals, follow-ups, certificate requests, quotes and carrier submissions are tracked automatically. Ralfi knows what's due, what's overdue, and what's waiting on a reply.

  3. 03

    You work a clear worklist

    Each morning your team gets a prioritized worklist and timely nudges. Work the list, and nothing slips — no chasing the chase, no renewals discovered too late.

Who it's for

Built for the people who keep a brokerage running

Commercial brokers

Stay ahead of every commercial renewal, submission and carrier request across a large, complex book.

Retail brokerages

Give the whole agency one shared worklist so client follow-ups and renewals never depend on one person's memory.

Account managers & CSRs

Replace the spreadsheet of follow-ups with a daily task list that tells you exactly what to work next.

Brokerage operations

See what's outstanding across the team — certificates, quotes, carrier responses — and where things are getting stuck.

An AI platform for insurance brokers

Insurance workflow automation that earns its keep

Ralfi reads your book, understands what's due, prioritizes the worklist and handles the routine follow-ups — broker productivity software that does the chasing so your team can do the broking.

Frequently asked questions

What is Ralfi?
Ralfi is renewal and follow-up software for insurance brokers. It keeps brokerages on top of policy renewals, client follow-ups, quotes, certificates of insurance (COIs) and carrier requests in one worklist, so nothing slips through the cracks.
What does Ralfi help insurance brokers track?
Ralfi tracks renewals, client follow-ups, insurance quotes, certificates of insurance, and carrier and underwriter requests — plus the day-to-day tasks behind them. Everything that normally lives in inboxes, spreadsheets and people's heads becomes a single prioritized worklist.
Does Ralfi replace my agency management system (AMS) or CRM?
No. Ralfi works alongside your AMS or CRM as a follow-up and worklist layer. It focuses on the chasing and deadline-tracking those systems don't do well — renewals worked early, follow-ups completed, and certificates and carrier requests closed out.
How does Ralfi track certificates of insurance (COIs)?
Ralfi tracks each certificate of insurance from request to issue, follows up automatically on outstanding COI requests, and flags certificates that are about to expire — so your team isn't searching email threads to find out what's been sent.
Is Ralfi an AI platform for insurance brokers?
Yes. Ralfi uses AI to read your book, understand what's due, prioritize the worklist, and handle routine follow-ups — an AI platform for insurance brokers focused on renewals, follow-ups and broker productivity rather than just storing data.
Who is Ralfi for?
Ralfi is built for commercial and retail insurance brokers, account managers and CSRs, and brokerage operations teams — anyone responsible for making sure renewals, follow-ups, quotes, certificates and carrier requests actually get done on time.

Stop letting renewals and follow-ups slip

See how Ralfi keeps your brokerage on top of every renewal, quote, certificate and carrier request.