- What is Ralfi?
- Ralfi is renewal and follow-up software for insurance brokers. It keeps brokerages on top of policy renewals, client follow-ups, quotes, certificates of insurance (COIs) and carrier requests in one worklist, so nothing slips through the cracks.
- What does Ralfi help insurance brokers track?
- Ralfi tracks renewals, client follow-ups, insurance quotes, certificates of insurance, and carrier and underwriter requests — plus the day-to-day tasks behind them. Everything that normally lives in inboxes, spreadsheets and people's heads becomes a single prioritized worklist.
- Does Ralfi replace my agency management system (AMS) or CRM?
- No. Ralfi works alongside your AMS or CRM as a follow-up and worklist layer. It focuses on the chasing and deadline-tracking those systems don't do well — renewals worked early, follow-ups completed, and certificates and carrier requests closed out.
- How does Ralfi track certificates of insurance (COIs)?
- Ralfi tracks each certificate of insurance from request to issue, follows up automatically on outstanding COI requests, and flags certificates that are about to expire — so your team isn't searching email threads to find out what's been sent.
- Is Ralfi an AI platform for insurance brokers?
- Yes. Ralfi uses AI to read your book, understand what's due, prioritize the worklist, and handle routine follow-ups — an AI platform for insurance brokers focused on renewals, follow-ups and broker productivity rather than just storing data.
- Who is Ralfi for?
- Ralfi is built for commercial and retail insurance brokers, account managers and CSRs, and brokerage operations teams — anyone responsible for making sure renewals, follow-ups, quotes, certificates and carrier requests actually get done on time.